Privacy Policy for PastorPro

Effective Date: October 4, 2025

Introduction

Thank you for choosing PastorPro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our application. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through the PastorPro mobile application (the "App").

By downloading, accessing, or using PastorPro, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our App.

Information We Collect

Information You Provide to Us

When you use PastorPro, you may provide us with certain personal information, including:

  • Account Information: Email address, name, password, mission, district, region, and professional role.
  • User Content: Information related to pastoral activities, departments, appointments, events, team members, and church data that you input into the App.
  • Communications: Information you provide when you contact us for support or feedback.

Information We Collect Automatically

When you use our App, we may automatically collect certain information about your device and usage, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you use the App, including features accessed, time spent in the App, and interaction with app elements.
  • Log Data: Error reports, app performance data, and crash analytics.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the PastorPro App
  • To create and manage your account
  • To respond to your requests and provide customer support
  • To send you technical notices, updates, and administrative messages
  • To monitor and analyze usage patterns and trends
  • To protect the security and integrity of the App
  • To fulfill any other purpose for which you provided the information

Data Storage and Security

Your information is stored using Firebase services, including Firebase Authentication and Firestore. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include data encryption, secure access controls, and regular security assessments.

The App includes offline functionality, which means some data is stored locally on your device. We implement appropriate technical measures to secure this locally stored data.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With other authorized users within your mission or church organization, based on role permissions
  • With service providers who perform services on our behalf (like Firebase)
  • When required by law or to respond to legal process
  • To protect the rights, property, or safety of our users, the public, or PastorPro
  • In connection with a merger, sale, or acquisition of all or a portion of our company

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Update: You can access and update your account information through the App settings.
  • Data Export: You can request a copy of your data stored in the App.
  • Deletion: You can request the deletion of your account and associated data.
  • Communication Preferences: You can opt out of non-essential communications.

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. User-generated content will be retained until you delete it or request account deletion.

Children's Privacy

PastorPro is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have collected personal information from a child under 13, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we will take appropriate measures to protect it as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically. If we make material changes, we will provide notice through the App or by other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: pastorprohhs@gmail.com
Phone: +66 0835208597
Address: P.O. Box 07, 89257 Tamparuli, Sabah. Malaysia

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